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Open MySefa on the device that recorded it and leave it in the foreground for a minute — transcription runs on that device. If the note came from your Watch, bring the Watch and iPhone together or wait for iCloud to catch up. After 12 hours, another of your devices is allowed to finish it.

Check that both devices are signed into the same Apple ID with iCloud Drive on, and that iCloud storage isn't full. MySefa's sync banner (amber) says which of these it is and what to do; the Help button walks through it.

On-device summaries have limits with long recordings. Tap Redo on the summary card to run it again with your own AI key or MySefa AI — the old summary is kept until the new one arrives.

The languages your device's Apple speech models support — ten at launch (English, Spanish, French, German, Italian, Portuguese, Chinese, Cantonese, Japanese, Korean), with more added in OS updates. MySefa follows your device automatically.

Sign into the same Apple ID, install MySefa, and your notes sync down from your private iCloud. The yearly archive in iCloud Drive is also plain files you can open anywhere, no app needed.

Settings → Privacy & data → Delete everything removes MySefa's data from your device and your private iCloud. We never had your notes, so there is nothing of them on our side. If you used MySefa AI, we hold only a subscription status and monthly usage counts; email us with the order ID from your Apple receipt and we'll delete them.

It's an App Store subscription, so Apple manages it: on iPhone or iPad, Settings → your name → Subscriptions; on a Mac, App Store → your name → Account Settings → Subscriptions. Cancel at least 24 hours before the trial or period ends to avoid the next charge; you keep MySefa AI until the end of the period you paid for. The free app keeps working exactly the same.

Apple handles payments and refunds: request one at reportaproblem.apple.com. We can't issue refunds ourselves because we never see your payment.

US$4.99 a month or US$39.99 a year after a 1-week free trial for new subscribers, for one person on all their devices (no Family Sharing). Each month includes about 100 hours of recordings summarised and about 40 Ask questions across your notes; if you reach it, MySefa AI pauses until next month while everything else keeps working. Details in the terms.